Shipping & Returns
Everything you need to know about how we get your Yarn Vibes order to you, what it costs, and how returns work.
Delivery Charges
| Country | Method | Flat Rate | Free Shipping |
|---|---|---|---|
| Ireland | Registered, Express Post | €5.95 | Orders over €49.95 |
| United States | Registered Post (5–7 working days) | €22.00 up to 1kg, +€8 per additional kg | — |
| United Kingdom | Registered Post (5–7 working days) | €20.00 (Brexit surcharge applies) | Orders over €100.00 |
Once your order reaches the free shipping threshold for your country, both paid and free delivery options will appear at checkout — just select the free option.
Shipping to the United States
Following recent changes to US import rules, all orders shipped to the USA are subject to customs duties and taxes, which are the responsibility of the recipient and must be paid before delivery. As a business, origin-country taxes apply to goods of any value sent to the USA — they are not limited to higher-value orders.
You'll be contacted by email to arrange payment of these charges once your order arrives in the USA. If payment isn't received within 5 calendar days, the item will be returned to us.
If a parcel is returned to us for this reason, we're unable to resend it. A refund will be issued for the item only, minus the original shipping cost.
To avoid delays, please provide a full physical street address (PO Boxes can't be accepted), along with your city, state and ZIP code, and a valid email address at checkout. We're unable to ship goods valued over $2,500 to the USA.
Other Locations
We ship to a number of countries beyond Ireland, the USA and the UK. All prices below are for registered, trackable shipping.
| Postal Group | Countries | First KG | Additional KG | Avg. Delivery |
|---|---|---|---|---|
| Europe Group 1 | Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, France, Germany, Netherlands, Poland, Portugal, Slovakia, Slovenia, Sweden | €13.00 | €3.00 | 7–10 working days |
| Europe Group 2 | Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Spain, Switzerland | €15.00 | €3.50 | 7–10 working days |
| Europe Group 3 | Bosnia & Herzegovina, Cyprus, Iceland, Luxembourg, North Macedonia, Norway, Romania, Turkey | €18.00 | €3.00 | 7–10 working days |
| Asia & Oceania | Australia, China, Hong Kong, India, Japan, New Zealand | €18.00 | €8.00 | 10–14 working days |
| Other | Canada | €17.00 | €3.00 | 7–10 working days |
Delivery times are estimates and may occasionally vary during busy periods.
Don't see your country listed? Email us at hello@yarnvibes.com and we'll arrange delivery.
Processing & Tracking
We aim to process all orders within 2 business days of purchase.
We ship every order with An Post. Your tracking code will be included with your order confirmation and can be tracked at anpost.ie.
Returns Policy
If your kit isn't quite right, send it back to us within 30 days of receipt in its original, unused and unworn condition. Once we receive it, we'll refund your purchase within 30 working days. Items that arrive used, worn or altered may not be eligible for a refund.
3 Bridge St
Cork, T23 TF22
Ireland